doordash strategy and operations interview
I interviewed at DoorDash (Toronto, ON). A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. As we get closer to launch, our work is more operations-heavy. It felt very uncomfortable. A lot of us are early in our careers, and thats not necessarily something were used to doing, especially those of us who came from big firms. If you make it, I guess it is worth it. I applied for an ops role late last year. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Be the first to find this interview helpful. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. Why do you want to work here? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. So you need to be willing to try various solutions, with urgency and without fear. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. She was engaging and kind and felt like she was interested in me as a candidate. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Have a first round call with HR soon. What is the interview process like at DoorDash? I feel like getting some feedback would have been nice to see how I could improve. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. Check out the recap below. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Doordash Interview Questions with Answer Examples. I guess they just have many candidates whos qualified, and maybe your not in the first position. Thank you for the insight. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. One step above a scam. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. If you see a merchant complaining about POS errors, what would you do? DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). Adam Walker. She didnt know the answer to some of my questions and was out and about (like at the grocery store or something), but at that point I brushed it off. Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. HR initial meet and greet was fine. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. If day one is disappointing, the question becomes: How well can you problem-solve? Its an Eng role, BTW. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. How quickly can you pivot to make day two a different story? The organization is divided into seven regions across the U.S. and Canada. Its clearly not. Can I dm you with some questions? Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. The first round was that of HR followed by an assignment submission, which I had a lot of fun doing. He wasnt too interested in hearing experience outside the case study. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. A score was created to rank. Osler, Hoskin & Harcourt LLP advised Xanadu on the financing. Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. Are we adding new customers and, more importantly, are those customers coming back? I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. I did not make it to the next round without any feedback. How WeDash became the flagship employee program for DoorDash. Live Nation Entertainment is the global leader in live events and ticketing. They want to make candidate can handle the work. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. Any tips? The process took 2 weeks. If they dont like your submission, you get a canned rejection email. The take home project, which came after the second round, required a 48 hour turnaround with two components. Hitachi Vantara. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I am about the start the interview process. Everything went smoothly until the final interview. doordash strategy and operations manager interview. I applied through a recruiter. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. When Im talking to Dashers, Im always trying to learn: Why are they dashing? How do you influence people when you are not their leader? May 31, 2020 5 11. Act like an owner is a core value at DoorDash, and we definitely live that. - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. Overall, it was a bad experience. People do well when theyve cultivated a strong ownership mentality, especially because we are so heavily invested in all three sides of our market. Ive learned to love being wrong. I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. The questions were so broad that there was no way to really discuss what your impact could have been because there was no way to relate it to a specific position. TELUS WBcX53. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. Total of nine interviews with nine different people across the world. a) Tell me about a time you had to work with a difficult stakeholder. My process moved relatively quickly at DD so take it with a grain of salt. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. I would say that fast growing companies tend to have varied experiences - as it takes time for them to build mechanisms to seep the culture across the company. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. For more information, please see our Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. Recommendation: move the case portion back to later rounds. How do you adapt to new environments? Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. Cisco, Go to company page Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. Hello! Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. Idea - they both were in very different roles and didnt work together feedback would have nice... Ops.Turned it down for something else but happy to answer questions would been. ; s active customers have signed up for DashPass followed by an assignment submission, you get canned... Dasher teams within the regions strategy and operations manager in Buffalo: US 151,786..., WLB, and culture for non-tech roles within the regions ) were on. To the senior manager interviews, and culture for non-tech roles divided into seven regions has its own standup. 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